The International Shipping Company
They are the ones with whom you sign your contract, and who are in touch with you throughout the process. They will address your concerns, bills, damages or any other problems.
The Freight Forwarder
When exporting your goods internationally, every nation has its own set of rules and regulations. These rules are continually changing over time and to keep track of these, a custom house agent will help you seamlessly get your shipment delivered across international borders. In addition to being updated about the laws and documentation, they also act as the forefront for your company. Custom brokers deal with customs government officials, to ensure your shipment sails through all the borders.
- Stay updated on the rules and regulations as much as you can. You don’t want your vendors, customs broker, or anyone to fool you.